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Read your frequently asked questions below. If you do not find an answer to your question, we'd love to hear from you.

FAQs

How do I clean the bottle components? Can I use a dishwasher?
How do I clean Ventaire® bottles?
What are VentAire® bottles made of?
When using Ventaire® bottles, does the vent need to be removed while feeding?
Can I use a bottle warmer?
How do I heat the breast milk or formula?
Can I use another brand’s nipples with these bottles?
When is it time to replace the nipple?
Can the Playtex® Nurser NaturaLatch® nipples be used with these bottles?
What are Kinder-Grip® bottles made of?
How do I use the Playtex® Fridge to Go® Tote
How do I use the Playtex® Nurser Drop-Ins® Liners?
How do I freeze and store breast milk?
Do I need to expel air from the liners?
How do I read the Playtex® Nurser with Drop-Ins® Liners measurements?
How do I sterilize components of the Playtex® Nurser with Drop-Ins® Liners?
What are the materials used in the Playtex® Nurser Drop-Ins® Liners?
Why do you offer different nipple styles? What is the difference?
How do I clean the nipple components? Can I use a dishwasher?
What age range of nipples do you suggest for my baby?
Do you make a medium flow nipple?
How do I know when to change the nipple?
I'm looking for replacement parts. Where can I get more?
I'm looking for replacement parts. Where can I get more?
I can't find a product. Do you still sell it? Nurser Nipples
I can't find a product. Do you still sell it?
I can't find a product. Do you still sell it?
How often should I replace bottle brushes?
How do I clean the Playtex™ SmartBrush® Bottle Brush? Can I use a dishwasher?
What does thePlaytex™ SmartSpace® Drying Rack hold
How do I clean the Playtex™ SmartSpace® Drying Rack?
How do I clean the drying mat?
How do I clean the Playtex™ SmartSpace® Dishwasher Basket? Can I use a dishwasher?
What makes Playtex™ SmartSteam® 3-in1 Microwave Sterilizer 3-in-1?
What is STEAM SHIELD?
How many servings does Playtex™ SmartPrep® Portable Formula Dispenser hold?
How do I clean the Playtex™ SmartPrep® Portable Formula Dispenser? Can I use a dishwasher?
Do I need to freeze the entire Playtex™ SmartCool® On-the-Go Bottle Tote?
How do I clean the Playtex™ SmartCool® On-the-Go Bottle Tote?
Can using a pacifier interfere with breastfeeding?
How do I clean a pacifier? Can I use a dishwasher?
When should I replace a pacifier?
How do I clean my Playtex™ Teether? Can I use a dishwasher?
How do I teach my baby how to self soothe?
I can’t find a product. Do you still sell it?
How do I clean the cups?
How does the Twist ‘n Click™ cup work?
I’ve looked everywhere for these cups and can’t find them. Do you have any suggestions?
Do the Twist ‘n Click™ cups contain BPA?
What are the Twist ‘n Click cups made out of?
How do I clean and assemble these cups?
Can I microwave these cups?
Do the Insulator cups need to be put in the refrigerator or freezer in order to keep the drinks colder longer?
How long will the Insulator cups keep liquid cool?
How do I clean Plates, Bowls, Spoons and Utensils?
Liquid is not coming out of the straw or valve. Can you help?
How many lids does the Playtex™ SmartStand™ Universal Lid Organizer hold?
How do I clean Breast Pumps?
I am confused about how to use the Diaper Genie® Essentials. Can I get help?
What is the difference between the Diaper Genie® Essentials and Diaper Genie® Elite? (formerly known as Diaper Genie® II and Diaper Genie II Elite®)?
What is the difference between refills?
How do I clean the Diaper Genie® Disposal System?
Can the Diaper Genie® Disposal System be used to store “pull-up” pants?
Where can I buy Diaper Genie® Disposal System refills?
Are either of the Diaper Genie® units recyclable?
How many diapers does the Diaper Genie® Elite System seal?
What’s the difference between Twistaway® Pail refills and Diaper Genie® Disposal System Refills?
Where can I buy a Playtex® Diaper Genie™ Portable Bag Dispenser and Refills?
How many diapers do the Playtex® Diaper Genie™ Portable Bag Dispenser refills seal?
What makes the Playtex® Diaper Genie™ Portable Bag Dispenser refills different from regular plastic bags?
I am confused about how to use the Diaper Genie® Elite. Can I get help?
How many diapers does the Diaper Genie® Essentials System seal?
Where can I buy Diaper Genie® Disposal System refills?
How many diapers will Diaper Genie™ SmartKit™ hold?
How do I clean the Diaper Genie™ SmartKit™?
How many diapers will SmartCaddy hold?
How do I clean the SmartCaddy?
What size baby does the Diaper Genie(TM) SmartCusion(TM) hold?
How do I clean the Diaper Genie(TM) SmartCushion(TM)?
Do these products contain polycarbonate?
I can’t find a product. Do you still sell it?
I can’t find a product. Do you still sell it?
I’m looking for replacement parts. Where can I get more?

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Playtex Baby
Energizer Personal Care

890 Mountain Ave.
New Providence, NJ 07974


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* 3rd party research funded by Playtex, vs. participants’ regularly used bottles.
† Goldfield EC, Richardson MJ, Lee KG, Margetts, S. Coordination of sucking, swallowing and breathing and oxygen saturation during early infant breastfeeding and bottle feeding. Pediatric Research Oct. 2006.